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A normal working day at Vandermeer & Peeters: two lawyers review a contract at a desk while a paralegal organises case files.

Legal Services · Antwerp, Belgium

Vandermeer & Peeters Advocaten got 30 hours a week back in 7 days

Vandermeer & Peeters is an Antwerp law firm with nine people advising employers on employment law, dismissals, HR policies and commercial contracts. Most clients are small and mid-sized companies in logistics, healthcare and technology. The firm runs on Microsoft 365 and handles sensitive employee and contract matters daily.

A normal working day at Vandermeer & Peeters: two lawyers review a contract at a desk while a paralegal organises case files.

9people on the team
30hback every week
$103,500value per year at $75/h
4 weeksto earn back the $7,700
ⓘWe use fictive names for privacy reasons. Vandermeer & Peeters Advocaten and everyone in this story are fictive; the plan shows how a typical 7-day engagement runs in this industry.

The business

Employment and contract law for small and mid-sized businesses

Customers
HR managers, owners and finance leads at small and mid-sized companies in Antwerp, mainly logistics, healthcare and technology.
Team
9 people
Location
Antwerp, Belgium

Tools before we started

Microsoft WordOutlookExcelTeamsSharePointClioDocuSign

What they sell, share of revenue

Employment law advice and disputes40%
Contract drafting and review30%
HR compliance packages20%
Litigation representation10%

The team

9 people, and what their AI now does for them

Managing PartnerCopilot in Outlook and Word handles triage, client updates and first drafts of engagement letters.1
Senior Employment LawyerCopilot in Word builds first drafts of employment contracts and advice notes from firm templates.1
Contract LawyerCopilot in Teams and Word summarises contract reviews and prepares amendment clauses.2
ParalegalCopilot in Excel and Word prepares bundles, timelines and first research summaries.2
Legal SecretaryCopilot in Outlook schedules, transcribes voicemail and drafts routine client emails.1
Office ManagerCopilot in SharePoint and Excel handles matter lists, billing prep and policy updates.1
Junior AssociateCopilot in Word and Teams prepares legal research notes, case law summaries and client memos.1

The questionnaire

What Els Vandermeer told us before we started

Els Vandermeer, Managing Partner, filled in the same questionnaire you can fill in today.

Biggest time drain

Turning client intake notes into first drafts of advice and contracts.

The goal

Give every fee earner back one to two hours a day and use AI safely within Microsoft tools.

Worries about AI

Client confidentiality and GDPR · Lawyers relying on AI without checking · Losing the personal voice in legal writing

Our advice

Microsoft 365 Copilot, and the three things to automate first

The firm already spends its day in Word, Outlook, Teams and SharePoint, so Microsoft 365 Copilot shows up in the tools staff already know. Microsoft's data controls and EU data residency support the client confidentiality duties of a Belgian employment and contract law firm.

Your tools today

Microsoft WordOutlookExcelTeamsSharePointClioDocuSign

We advise

Microsoft 365 CopilotFit 9/10Set up for 9 people, connected to your tools

AI takes over

  • Intake to engagement letter draft
  • Matter email and meeting summary
  • Contract clause risk extraction
  • Time narrative and billing prep

Stays human, AI only supports

Final legal judgement and signing adviceClient negotiation and court representationSensitive employee dismissal conversations

How each platform fit this business

Microsoft 365 Copilot Chosen9/10
Claude Team7/10
ChatGPT Business6/10
Google Gemini for Workspace5/10

What we advised to automate first

  • Automated first drafts from intake notes to engagement letters and standard advice memos
  • Email triage and meeting summaries in Outlook and Teams
  • Contract clause extraction against the firm's playbook

Their 7 days

One Zoom session a day, from kick-off to AI-ready

  1. Day1

    Audit and Copilot setup

    Els, office manager, IT contact

    One-on-one Zoom call with screen sharing: went through current files, intake forms and templates. Mapped the firm's Microsoft tenant settings and prepared Copilot for the team.

  2. Day2

    Prompt and document basics

    Lawyers and paralegals

    Zoom training for fee earners on secure prompting, drafting from templates and checking sources. Set up shared Copilot prompt libraries.

  3. Day3

    Email and meeting workflow

    All staff

    On Zoom, configured Outlook triage, meeting summaries and Teams notes. Built a shared matter summary format.

  4. Day4

    Contract and advice automation

    Els, senior employment lawyer, contract lawyer

    On Zoom, built the first automation from intake form to draft engagement letter and standard clauses. Tested on two real matter files.

  5. Day5

    Playbook and clause review

    Contract lawyers, paralegal

    On Zoom, created a clause extraction prompt and risk flag list from existing contracts. Paralegals tested it on supplier and employment contracts.

  6. Day6

    Live team training and Q&A

    All nine staff

    Live team Zoom training and Q&A on daily use, privacy settings and checking AI output. Answered questions and adjusted role setups.

  7. Day7

    Handover and retainer plan

    Els, office manager

    On Zoom, reviewed automations, handed over custom training videos and set the retainer tasks for monthly maintenance.

Client team at their own workplace on a Zoom call, with the Complete AI Business consultant visible on screen.

Client team at their own workplace on a Zoom call, with the Complete AI Business consultant visible on screen.

Training

A live Zoom session, 6 custom videos and a plan per person

Live training on Zoom

All nine staff joined the live Zoom session to practice prompts, set confidentiality rules and work through two real files together.

Custom training videos

  • ▶  Secure prompting in Microsoft 365 Copilot8 min
  • ▶  Drafting engagement letters from intake notes10 min
  • ▶  Summarising meetings and email threads7 min
  • ▶  Contract clause extraction and risk flags12 min
  • ▶  Outlook triage and scheduling for secretaries6 min
  • ▶  Checking AI output and source rules5 min

Online training plan, per role

Managing Partner
Inbox and meeting summarisation
Senior Employment Lawyer
Legal drafting prompts and tone
Contract Lawyer
Clause comparison and redlining
Paralegal
Document bundling and fact chronology
Legal Secretary
Dictation and email triage
Office Manager
Internal policy search and timesheet prep
Junior Associate
Research prompts and source checks

Automations built

4 automations that now run every day

Intake to engagement letter draft

4hper week
BeforeSecretary retyped intake details into a Word template and booked a lawyer to review.NowCopilot pulls intake form answers into a structured draft engagement letter with the right fee and scope clauses.

Matter email and meeting summary

3.5hper week
BeforeFee earners searched old email chains and reconstructed client timelines before calls.NowCopilot summarises the thread and meeting notes into a one page matter brief.

Contract clause risk extraction

2.5hper week
BeforeContract lawyers manually compared each clause against the firm's playbook and highlighted gaps.NowCopilot extracts clauses and flags missing or unusual terms against the playbook.

Time narrative and billing prep

2hper week
BeforeOffice manager chased lawyers for activity notes and typed billing narratives.NowCopilot drafts time narratives from calendar and email activity for review.

The result

30 hours a week back, worth $103,500 a year

18 hours come from everyone using their own AI every day, 12 from the automations. Fee earners report saving around eight hours a week on drafting and email triage, with more time spent on client counselling. The firm now runs all new employment contracts through the playbook automation and has not needed to add admin staff.

Where the hours come from, per week

Contract Lawyer2 × 2.5h daily AI4.5h
Paralegal2 × 2h daily AI4h
Intake to engagement letter draftautomation4h
Matter email and meeting summaryautomation3.5h
Junior Associate1 × 2.5h daily AI2.5h
Contract clause risk extractionautomation2.5h
Senior Employment Lawyer1 × 2h daily AI2h
Everyone else (4 more)daily AI and smaller automations6.5h

Paid back in week 4

At $75 an hour, the time saved earns back the $7,700 in 4 weeks. Every week after that is profit.

Week 1Week 13Week 26
1,380h

back per year

$103,500

value per year

Retainer: monthly. The monthly retainer covers Copilot updates, new clause prompts, quarterly training for new hires and fixes to the intake and billing automations.

The first draft used to take me most of a morning. Now I open Copilot in Word, feed the intake notes and get a solid draft in minutes. My team still checks every point, but we talk to clients instead of retyping clauses.
Els Vandermeer, Managing Partner, Vandermeer & Peeters Advocaten. Fictive example.

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